Privacy Policy

Effective Date: 10 November 2025

1. Introduction

This Privacy Policy describes how Inferra Technologies (“we,” “our,” or “us”) collects, uses, and safeguards personal data of users of the Elenctic AI platform. We are committed to complying with the Digital Personal Data Protection Act, 2023 (DPDPA) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, contact number, billing information.
  • Usage Data: IP address, browser type, access times, and device information.
  • Payment Data: Processed securely through third-party gateways. We do not store card or UPI details.

3. Purpose of Processing

Your information is used to:

  • Provide, manage, and improve our services.
  • Process payments and issue GST invoices.
  • Communicate updates or support information.
  • Comply with legal and tax obligations in India.

4. Consent

By using Elenctic AI, you consent to the collection and use of your personal data in accordance with this policy. You may withdraw consent anytime by contacting us at support@elenctic.ai.

5. Data Storage and Retention

Data is stored securely on servers within or outside India, in compliance with applicable data protection regulations. We retain data only as long as necessary to provide services or as required by Indian law.

6. Data Sharing

We may share your data only with:

  • Authorized service providers (e.g., payment processors, hosting providers).
  • Law enforcement or government agencies when required by law. We do not sell or rent your personal data to any third party.

7. Security Measures

We implement industry-standard encryption, secure servers, and access controls in line with Section 43A of the IT Act, 2000 to protect your information.

8. Your Rights

Under the DPDPA 2023, you have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Withdraw consent.
  • File a grievance with our Data Protection Officer (DPO) at: support@elenctic.ai

9. Cookies

We use cookies to enhance your browsing experience. You may disable them in your browser, but some features may not work properly.

10. Updates to This Policy

We may update this policy periodically. The revised version will be posted on www.elenctic.ai with the updated effective date.

11. Contact Us

For any data protection concerns, reach us at:

📧 support@elenctic.ai

📍 Inferra Technologies, Noida, Uttar Pradesh, India